3 Things Southwest Airlines Taught Me About Online Giving
I’ve been spending a lot of time on Southwest Airlines flights this year. And it’s all my wife’s fault. She travels for work at least once a month, and – since my work for Mogiv can be done from anywhere with Wi-Fi and cell reception – I’ve made a habit of tagging along. Especially when she’s traveling to a city with an abundance of mountains, beaches, coffee shops, or some combination thereof.
Whether you’ve flown on Southwest Airlines or not, I bet you’re well familiar with their brightly colored planes and quirky antics. Their winning corporate culture, and uncommon approach to air travel have won them numerous awards over the years and have inspired more than a few business school case studies.
But corporate execs and rival airlines aren’t the only ones who could borrow a page or two from Southwest’s playbook. Those of us working in fundraising and church stewardship could learn a few things from them as well!
Turns out, some of the things Southwest is getting right are as essential for online giving as they are for air travel. Seem like a stretch? Let me show you what I mean. Here are three parallels that I jotted down on a recent Southwest Flight. (more…)